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Customer Support & FAQ
Have questions? We've got answers. Find everything you need to know about orders, shipping, payments, and returns before shopping with Nuveo.
How long does delivery take?
We process orders within 1–2 business days. Most orders are delivered within 3–5 business days, depending on your location.
Do you offer Cash on Delivery (COD)?
Yes! Cash on Delivery is available for most serviceable pin codes across India. You can also pay securely using UPI, credit/debit cards, and net banking.
Can I return or replace my order?
Absolutely. If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery. Eligible products are covered under our 7-day replacement policy.
How can I track my order?
Once your order is shipped, you'll receive a tracking link via email or SMS (where applicable), allowing you to monitor your shipment in real time.
How can I contact customer support?
Our support team is here to help! Simply email us at support@nuveo.co.in, and we'll respond within 24–48 business hours.
Secure Payments
Shop confidently with secure UPI, Cards, Net Banking & Wallets.
Cash on Delivery
Pay only after your order arrives at your doorstep.
7-Day Easy Returns
Easy replacement for damaged or incorrect products.
Fast Delivery
Get your orders delivered across India in just 3–5 business days.